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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Calandra Kirksey

May 21, 2024

5  out of  5
rating by Calandra Kirksey
"The most loving and caring insurance agents to have!! Everyone that works in this office is the best. Great customer service"
We responded:
"Calandra, Thanks for the wonderful review. We love working with you and are so glad to have you as a customer and a friend! "
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Norman Spurling

March 30, 2024

5  out of  5
rating by Norman Spurling
"These guys go above and beyond! My agent was closed for the day and they came through big, making sure my coverage did not lapse and everything was squared away. Thank you for the support 😎"
We responded:
"Thank you for the great review! We are so happy that we could be a good neighbor to you! "
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Ana Osorio

March 21, 2024

5  out of  5
rating by Ana Osorio
"Excellent service, I appreciate you very much, your excellent service, I appreciate you very much, your clients help a lot, thank you very much God bless you...!!! help a lot, thank you very much God bless you...!!!"
We responded:
"Ana, Thank you for the 5-star review! We appreciate working with you and are happy to hear you are satisfied with the service we provide! "
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Julia Claudio

February 8, 2024

5  out of  5
rating by Julia Claudio
"Anyone looking for insurance coverage can feel confident in working with Henry Mashburn and his team. I have had an auto policy with them since 2020, and recently used them for my home insurance as well as the addition of another vehicle. I have worked most closely with Tiffany, who is such a gem. Besides being a wonderful and kind individual, she is an expert in her field and always goes above and beyond. She is easy to get ahold of but on the rare occasion she is unavailable she is quick to get back to me. When we were obtaining our home policy, she promptly let us know exactly what was needed from us, immediately got in contact with our mortgage officer, and ensured everyone was on the same page every step of the way, handling the legwork and making the process a breeze. She is incredibly patient and thorough, just recently taking the time to review our coverages with me in detail to ensure we are getting the best rate possible. Working with them has been such a positive experience overall. From their expertise to their exemplary customer service, you can truly trust this team and that is hard to come by these days. Henry, Tiffany, and crew - thank you for all you do and I am proud to say I will be a client for many, many years to come."
We responded:
"Julia, Thanks for the great review! We love doing business with you guys, we're only here because of people like you! "
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Chip Smith

January 10, 2024

5  out of  5
rating by Chip Smith
"Always extremely friendly and helpful!"
We responded:
"Chip, Thanks so much for the great review! "
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Andy Malvern

November 21, 2023

5  out of  5
rating by Andy Malvern
"Great people, great service, and very easy to work with!!!"
We responded:
"Andy, thanks so much for the 5 - Star review! We appreciate your business and we're only here because of people like you, its a pleasure to work with you."
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Tevis Williams

October 27, 2023

5  out of  5
rating by Tevis Williams
"Great customer service 👍👍👍"
We responded:
"Tevis, thank you so much for your 5-star review! We appreciate your business and are glad we can help protect your family's needs! "
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Kevin Eaddy

October 25, 2023

5  out of  5
rating by Kevin Eaddy
"The most wonderful agency I’ve ever been with , Ms. Tiffany , Mr. Brad , Mr. Henry , And Last But Not Least Ms. Pat , I Never Met Anyone so nice . I Look At You All More As Family , Thank You All For Everything. I recommend Everyone If You Don’t Or Not Happy With Your Agency I Guaranteed You Would love them ..‼️"
We responded:
"Kevin, thanks for the wonderful review! We're so glad to be the agent for you and your family, always great working with you!"
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Brandon Benton

October 21, 2023

5  out of  5
rating by Brandon Benton
"Always a pleasure dealing with this family of insurers. My father had Mashburn and I continued dealing with them into my adult life. Never had a problem with ANYTHING. They will fix you right up"
We responded:
"Thanks Brandon for the great review! We have enjoyed working with your family over the years! "
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Angela Loomis

October 20, 2023

5  out of  5
rating by Angela Loomis
"Henry, Brad, Tiffany and Pat are the sweetest people to deal with. Each of them has the knowledge of insurance. They are great"
We responded:
"Angie, thanks for the wonderful review! We are so glad to have you as a customer and appreciate your business and friendship!"
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Andy Arnold

October 20, 2023

5  out of  5
rating by Andy Arnold
"My family have had our home and automobiles insured through Henry Mashburn for over 20 years. Honest, responsive and always helpful. Can’t go wrong doing business with this agency."
We responded:
"Andy, thanks so much for your 5-star review! We certainly have enjoyed doing business with you and your family over the years! "
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Melissa Goodman

October 19, 2023

5  out of  5
rating by Melissa Goodman
"I love my Mashburn Family at State Farm! They always take good care of me!"
We responded:
"Melissa, thanks for the 5 Star review! Each time we talk to you we have a smile on our face. It is customers like you that keep our business going! "
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Kristen Cannon

October 19, 2023

5  out of  5
rating by Kristen Cannon
"Excellent service, quick response, very knowledgeable. Henry and his staff are professional, knowledgeable, and caring. My family has had coverage with Mr. Mashburn for as long as I recall. Whether changing coverage or handling a claim, this agent and office staff treat you with compassion. I highly recommend this agent."
We responded:
"Thank you so much for the great review! We appreciate working with you and your family. Here's to many more years working together to cover your insurance needs."
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Chelsea Waller

October 19, 2023

5  out of  5
rating by Chelsea Waller
"I can’t sing enough praise about this business and ALL of their staff! My family has been with Henry Mashburn for years and from the small to large, they will be with you every step of the way! Everyone claims to be the “best” but I’m sincerely telling you, this is one of the few insurance options that demonstrates integrity and GOOD BUSINESS PRACTICE! They are reachable, honest, and knowledgeable! I’m telling you, there’s good and then there’s the BEST. Pat spent so much time making calls and talking me down from an emotional cliff yesterday, picking up the slack from the at-fault insurer. She didn’t have to do a fraction of what she did for me at the VERY end of the day but she did. Why? Because these people are the benchmark for all businesses dealings. And they’re incredibly competent, KIND professionals who actually practice what they preach. We can’t say that often in this era but I swear, Henry Mashburn and his immaculate team take my breath away."
We responded:
"Chelsea, wow what a review! Thank you so much for the kind words. We appreciate working with you and your family on all your insurance needs. I'm so glad we can provide good service and hold up the good neighbor standard! "
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Mitzie Derrick

October 19, 2023

5  out of  5
rating by Mitzie Derrick
"I’ve been with Henry and staff for 35 years and have had excellent service and communication since I first stepped in the door. I would recommend them for all insurance needs, pricing is good, and the service is exemplary. Thanks again to Henry and all of the staff!"
We responded:
"Thanks so much for the review. We appreciate working with your family. We can't always affect pricing but the service we do have control over. We love working with you! "
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A Bishop

October 18, 2023

5  out of  5
rating by A Bishop
"This team is very knowledgeable and professional; great at what they do."
We responded:
"Anthony thank you for your business and your compliment. We appreciate your business, "
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Patrick Sullivan

September 12, 2023

5  out of  5
rating by Patrick Sullivan
"I’ve been with Henry Mashburn State Farm since I’ve been driving since 1982. The Customer Service is excellent. Mr Henry, Mrs Pat,Tiffany and Brad go the extra mile to assist you and solve any of your insurance issues. I highly recommend Henry Mashburn office for your vehicle insurance coverage. Patrick L Sullivan"
We responded:
"Thank you Patrick for your 5 star review! We appreciate your business -14 years strong. Nice photo of you and the BMW!"
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Karen Stoddard

August 11, 2023

5  out of  5
rating by Karen Stoddard
"Nothing but great things to say. We had a tree come down in the storm on Monday and take down part of a new fence and 2 buildings in our backyard. Henry, Brad and the team at the office were the best. Sent them photos on Tuesday and we had a check in hand on Thursday. We've been with this agent for over 30 years and highly recommend them for auto and home."
We responded:
"Thanks for the 5 Star Review! We strive to make sure our customers are made whole. We appreciate being your agent for 30 years! "
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Pamela Durham

July 14, 2023

5  out of  5
rating by Pamela Durham
"I think Tiffany Mashburn is the most sweetest and most professional person"
We responded:
"Pamela, Thank you for your five-star review! We enjoy working with your family and hope to continue for years to come! "
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william wyatt

June 9, 2023

5  out of  5
rating by william wyatt
"Nice guy"
We responded:
"Hi William! Thanks so much for your kind words! We appreciate your business. "
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Steve Smith

May 16, 2023

5  out of  5
rating by Steve Smith
"Excellent responsiveness to questions, and assistance setting up coverage for a new home."
We responded:
"thanks for your 5 star review! We appreciate your business! "
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Julie Pepper

March 30, 2023

5  out of  5
rating by Julie Pepper
"I really appreciate State Farm agents, they are truly like a good neighbor who looks out for me! God bless!"
We responded:
"Hi Julie, Thank you so much for your 5-star review! It's always a pleasure seeing you and your family's smiling faces when you're in our office. We're always here if you need anything else! -Henry"
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Scott Seation

November 28, 2022

5  out of  5
rating by Scott Seation
"Henry Mashburn State Farm has been my agent for the past 30 years this month. I think that speaks for itself. Excellent Service and Coverage!"
We responded:
"Hi Scott - thank you so much for your 5-star review. We are so thankful that you and your family have been customers for over 30 years - wow, that's a long time! If you ever need anything else in the future, you know who to call! Thanks again, Scott!"
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Julie Croxton

September 10, 2022

5  out of  5
rating by Julie Croxton
"Tiffany Mashburn was a pleasure to work with as she helped us to lower the rates on my husband's vehicles. I highly recommend State Farm for your insurance needs."
We responded:
"Hi Julie! Thank you so much for the 5 star review and kind words. Tiffany is an amazing part of our team - we're so glad she was able to get you some discounted rates. We appreciate your recommendation and hope to work with you again soon!"
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Ingrid Christensen

August 31, 2022

5  out of  5
rating by Ingrid Christensen
"Extremely helpful agency! Professional and effective and know their products inside out. Highly recommended if you value true assistance and customer service."
We responded:
"it was so nice to meet you. We were happy to help you with you and your mothers auto insurance. Please reach out to us with any other insurance needs."